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How to shop and payment options

 

HOW TO SHOP

To use our shopping basket - your computer will need to be set to "Accept Cookies " this will need to be turned on in your browser preferences as the shopping cart uses Cookies to process orders.

  • To Enable "Cookies" - You need to enable 'Cookies' on your browser.
    The cookies are harmless and contain only a list of the items you add to your shopping basket.
  • Enable JavaScript 
    The shopping basket uses JavaScript and it will not work if you have JavaScript switched off.
     
To place your order - please choose your items then enter your details in the relevant section via our shopping cart.
 
 

ONLINE PAYMENT

SAGEPAY ~ Paying for your goods is made extremely simple through SAGEPAY a secure payment server. All the major debit and credit cards can be cleared, including Visa, MasterCard, Switch, Delta, Eurocard and AMEX. The service is fully secure, bank endorsed, and utilises a range of Industry Standard, and WorldPay unique security systems, combined with fault tolerant secure server networks and firewalls. On entering the page you will be asked to enter your card details, including card number, expiry date and cardholders name. Please ensure that the information provided is correct including the contact details and click on 'Make Payment' to give permission to complete the payment transaction. Payments are available in UK£ only .

ORDER CONFIRMATION & DELIVERY

An email will be sent confirming completion of your order.. If there are any problems with your order, The Design Station will contact you to advise the current stock status. Your order will be shipped within 24 hours for items in stock, Personalised seals take approx 2 weeks for delivery unless 'Express Service' is selected a the time of ordering.

POST & PACKAGING/SHIPPING

The Design Station can ship to anywhere in the World, and as the items are relatively small, I believe you will find shipping prices very reasonable, a full list of shipping prices can be found on our 'Shipping Information' page. All wax seal orders are mailed 'boxed' to prevent breakages.

SECURITY & PRIVACY
The payment details are held by the Internet bank SAGEPAY, we do not store your payment details in any way.

It is our policy that we do not share any information regarding our customers with anyone. When you place an order with us, only personal information (ie. name, address, telephone number, email) are held by us, as we may need to reach you should we have a problem with your order. We may also inform you of new products and services as they become available. However, we never sell, rent, or give information about you to other companies.