Shipping/Tracking

INTERNATIONAL BUYERS PLEASE NOTE:Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchase.
 
PAYMENTS VIA PAYPAL WILL ONLY BE SHIPPED TO THE ADDRESS REGISTERED ON YOUR ACCOUNT - ADDITIONAL ADDRESSES MAYBE SETUP ON YOUR ACCOUNT  

When you pay through Paypal, we as sellers must ship to your address generated by Paypal for our financial protection and yours. Asking a seller to ship to an alternate address is a hassle. We have to type the address in. It is not imported from the transaction record. Mistakes can happen and we as the seller no longer have any protection against a fraudulent transaction.

The solution:

You can have up to 9 "gift" addresses in your paypal account. Add your work address, college student address, friends, family etc. Then when you buy something online for something with Paypal, simply select that address from your list during the payment process (edit address link is there) . Then the seller gets a good address, generated by Paypal and no questions or special instructions are needed.

INTERNATIONAL SHIPPING OPTIONS:

We ship International via ParcelForce, FEDEX and DHL only, rates setup in our shopping cart are only an estimate and FEDEX and DHL do sometimes charge more based on your address (and/or remote locations) and the weight and size of your parcel.  Should your shipping cost come out higher than we anticipated, we reserve the right to ship via a cheaper service (between FEDEX and DHL) or request a further amount to cover the cost of shipping.

 

ONLINE TRACKING LINKS

FEDEX - TRACKING

CUSTOMS AND EXCISE 

All Mail exported from the UK is liable for random Customs Inspections, although we appreciate that Customs do protect our borders, as a company we cannot be help accountable for delays caused in this manner.  Delivery times are only estimated  - No service is guaranteed - International transit times are estimated and assume no Customs delays or severe weather conditions.  Occasional Customs and Excise may open a Parcel for inspection this is totally beyond our control and we accept no responsibility for damages caused in this manner.

Please always provide a local contact number for the recipient 

 

UNITED KINGDOM 

Wax Seal Orders Dispatched within 2-5 working days

Sealing Wax Orders Dispatched within 24 working hours for wax in stock or 3-7 days for larger orders 

Bottle Sealing Wax Dispatcher within 2-5 working days - all wax is made to order (larger orders may take longer - from 2-3 weeks if not in stock)  Can not be despatched by Royal Mail due to the thickness and weight.

Peel n Sticks Dispatched within 2-21 working days - orders of over 300 will take longer depending on the quantity and time of year ordered.

UNITED KINGDOM  

All Parcels shipped to a UK addresses will be dispatched via COURIER DPD, DHL, PARCELFORCE or ROYAL MAIL-UNTRACKED (small orders of Large Letter Size Only which are sent Un-Tracked and posted via the post box)

DPD Courier - TRACKING

DHL COURIER -  TRACKING

 

http://www.dpd.co.uk/content/how-can-we-help/index.jsp

UNITED KINGDOM (CHANNEL ISLANDS)

             PARCEL FORCE - TRACKING
            

UNITED KINGDOM (NORTHERN IRELAND)
         PARCEL FORCE - TRACKING
             

UNITED KINGDOM (HIGHLANDS AND ISLANDS)
            PARCEL FORCE - TRACKING
                     

IRELAND
            FEDEX - TRACKING OR PARCEL FORCE - TRACKING
                     

INTERNATIONAL ORDERS

Sorry We do not ship to OverSeas Armed Forces Address or PO Box Numbers (with the exception of Dubai)

Despatch via:

FEDEX INTL PRIORITY OR ECONOMY - Email if this service is not available for your destination and well will add this for you

           

INTERNATIONAL BUYERS PLEASE NOTE:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchase.

FOR INFORMATION ON DUTY AND TAXES we recommend the following website  http://www.dutycalculator.com/

UK & International - stock items are posted by the shipping method selected within 48 hours - where stock is currently unavailable at the time of purchase, you will be notified of an approximate delivery date or given the option of a full refund. Delivery times are not Guaranteed unless you select Guaranteed Delivery.

Custom Designed Logo and Initial seals have an engraving time of up to 2-5 days (or select Express Engraving for dispatch within 2 or 3 working days) - plus shipping time. International Shipping times vary according to country.